Swapping your home

Once you've found someone to swap homes with, everyone involved - even if they’re not a customer with VIVID - needs to fill out our home swapping form

We will be in touch with you within 2 weeks of you submitting your application to confirm receipt. Please be assured that we’re working as quickly as we can to get your home swap completed. Please take a look at our guide to check that you are swap ready

Please make sure you fill in the form completely as that’ll help us process it faster. We'll be in contact with you if there's an issue with your application, so there's no need to call us for an update. We're working hard behind the scenes and will be in touch with you as soon as there’s news.

Moving to a VIVID property?

  • You must complete two forms:
  • Our home swapping form
  •  And the Benefit and Budgeting Calculator form - We need to check that the home you're swapping to is going to be affordable. Please complete the Benefit and Budgeting Calculator. You need to use the property details for the home you're swapping to. This includes; the postcode, weekly rent and service charge, bedroom size and Council tax band
  • We can’t process your application without both forms.

Moving to a non-VIVID property?