Planned maintenance
To keep your home in good condition and make sure it stays a warm, safe and comfortable place to live - from time to time - we’ll make changes and updates to your home.
To keep your home in good condition and make sure it stays a warm, safe and comfortable place to live - from time to time - we’ll make changes and updates to your home.
We do this work for many different reasons, they include:
We do this work for many different reasons, they include:
We’ll try our very best to disturb you as little as possible. But, we’re sorry to say, sometimes the work will affect the normal things that happen to your home.
Our building maintenance team keeps track of repairs and photos of roofs of the buildings we own. If any of them have any of the following problems, they’ll be added to the roof replacement programme:
For all roofs:
For different kinds of roofs:
We’ll try our very best to disturb you as little as possible. But, we’re sorry to say, sometimes the work will affect the normal things that happen to your home.
We replace the boiler systems in our homes when:
Boilers that need replacing are added to our yearly programme.
When your boiler is due to be replaced:
We’ll try and offer you a time that’s best for you.
We regularly check the kitchen in our homes to make sure:
If your kitchen needs, or is due, to be replaced, one of our team will be in touch to book in a time to come and talk about it.
We will:
If you want to, you’ll have the chance to buy extra kitchen wall units too.
Work will take around 2 weeks. Having a kitchen replaced can be quite disruptive. You don’t realise how much you use the kitchen until it’s not there! But we can help with temporary things such as a small electric cooker if you need one. And we'll make sure your sink is reconnected at the end of each day, and your cooker is reconnected in the same place at the end of the work.
We regularly check the bathrooms in our homes to make sure:
If your bathroom is due to be replaced, one of our team will be in touch to book in a time to come and talk about it.
We regularly check the windows and outside doors in our homes to make sure:
If your windows or doors need, or are due, to be replaced, one of our team will be in touch to book in a time to come and talk about it.
We recommend that all our customers have home contents insurance for their home or garage. It covers the things that are inside your home or garage, like furniture and clothes. This insurance helps if anything is stolen or damaged.
There's an affordable service available especially for our customers with Thistle Insurance, or you could use another service.
Insurance detailsHere's some more advice to help you make sure your home stays safe, warm and comfortable
Our tips