Here's some information on how we make changes to your home (such as installing new kitchens and bathrooms etc), how you can do them (that’s painting rooms, changing doors etc) and how we can do them together and make your life easier (because you’re getting older or because you have a disability).
We’ll repair ‘wear and tear’ problems with your home as they crop up. This includes fixing leaking pipes, a back door that won’t close or toilets that won’t flush
But we also have a planned programme to improve, or replace, major parts in all the homes we own. This covers window, roofs, kitchens, bathrooms, boilers, electricity wiring, front doors etc.
If you’ve been told you need to ask us for permission, please get in touch giving as much information as possible about your plans. Simply get in touch and we’ll come back to you with an answer as soon as we can.
Remember - Don’t start any work or book anything in until we’ve said it’s okay. If you do, you might have to pay for things to be put back again.
If you’re finding living at home a bit of a struggle (and a lot of us do, especially as we get older), we can help you make some small - and larger - changes. This could include things like:
You'll have to check first but we’ll come back to you with an answer as soon as we can. But remember - don’t start any work or book anything in until we’ve said yes. If you do, you might have to pay for things to be put back againAsk us first
Here's some more advice to help you make sure your home stays safe, warm and comfortableOur tips