My account

Everything you need in one place, from paying your rent to reporting a repair

Got an online account?

Why not register today to get started? 

You'll need your customer reference number to hand - which you can find on the letters we've sent you.

Information and support is just a click away

Your online customer account is available 24 hours a day, 7 days a week - with helpful information and support just a click away!

It's easy to use and there's lots of useful features. You can: 

  • View your rent statements and pay your rent
  • Book an appointment so we can fix a repair, or reschedule an appointment if something has changed
  • Set up and manage your Direct Debits so you can keep on top of thing
  • Update your contact details
  • Take a look at your service changes.



Login/register to your online account

Pay rent

How to pay your rent

Report a repair

How to get something fixed

Situation changed?

Tell us if you'd like to make a change to your tenancy


We offer advice and support in lots of ways - just ask

Rent and service charges

Find out more about these costs