Learning VIVID

We make sure you’re fully supported in your role and offer a variety of learning opportunities

For you to be VIVID, you need to learn VIVID. When you join us, we make sure you’re fully supported with a in-depth induction. This’ll help you to become more effective in your role. And it'll give you a great start to your career with us. To make sure you remain fully skilled, we offer a variety of training and coaching opportunities which are both informative and fun.

Induction – the key to learning VIVID

If you’re successful after an interview, your new manager will keep in touch so you know exactly what to expect when you join. You’ll be emailed your contract and welcome information so everything is instant and with no fuss. Once you’ve joined us, you’ll be invited to a corporate induction day. This is held at one of our offices and run by our Learning and Development team. You’ll have the chance to meet some of our Executive team, HR and other new starters. We’ll even put on a nice lunch as a welcome and a thank you for choosing us!

 

Learning and development 

We want you to do well. And to do well, you need good support and training. We have a dedicated Learning and Development team on hand to do just that. 

Not only do we offer you the chance to develop new skills, we offer a variety of ways to help you strengthen your existing skills and grow professionally and personally. 

Here’s a taster of a few of the great sessions we run:

Whether you work directly with customers or deliver services to colleagues, these sessions help make sure everyone's empowered to deliver excellent moments that really matter every day. In every job, task, project and meeting.

Our employees can deal with some difficult and challenging customers and situations. So knowing how to deal with the initial contact, staying safe and being able to signpost to support are all key.

You’ll learn simple, well-known principles and techniques that can be applied to routine tasks and one-off projects.

This is a bespoke workshop designed to equip our frontline housing employees with the skills and confidence needed to identify and report safeguarding risks.

For those who need to build on these skills, especially if you're customer facing.

We run a wide range of courses specific to our trade roles, such as 18th edition (electrical), Unvented hot water systems (gas), PA6A hand-held applicators (grounds), health and safety and much more.

These sessions will provide you with all the training you need to be a successful leader. More details can be found on our Leading VIVID page

We also have a learning hub where you can book and manage your development and complete e-learning. There’s also a range of ’60 second skills’ videos to watch which are fantastic if you need a quick refresher.

As a business, we really work hard to be high performing. And as part of this we need to constantly learn and improve. This is all part of our employee journey and what ‘Learning VIVID’ is all about.

Our values

Our values are important in everything we do. If we all share a common set of values, we’re more likely to be committed to our business and give our absolute best. It also helps us have a greater sense of belonging. So, here’s what our values mean to us:

 

  • Working together as one team – We're one team. We're all working to achieve shared goals. We all take responsibility for our own areas and we work together to support our customers
  • Delivering a great customer experience – Why would we work so hard to offer just a good customer experience? We want to make it a great one. We make every moment matter and go the extra mile to make our customer experience excellence!
  • Encouraging challenge and change – We don’t want robots, we want you to be you and bring fresh ideas to the table. We want you to not be afraid to speak up and to challenge the way we do things if you think there’s a better way of working. We’re always looking to improve and for this to happen, we have to make changes.

 

Our values video

In this short video, staff talk about how important our values are to us.

Becoming VIVID

Everything you need to know about our hiring process so you can prepare yourself for success

Living VIVID

We offer a generous benefits package to reward our staff's hard work and ongoing commitment

Leading VIVID

We recognise talent within our business. So we work with staff to create effective and successful leaders

Find your next job

Visit our vacancies page to see what opportunities we have available

Current vacancies